Case Study – Training Provider

A provider of business training for individuals and companies throughout the North West.

The Client
A provider of business training for individuals and companies throughout the North West. They offer a wide range of short courses on a number of subjects including IT, electrical training and health and safety and provide apprenticeship and work based learning programmes.

The Brief
Following an OFSTED Inspection, the client was issued with an improvement recommendation requiring them to address equality and diversity within the organisation, both in the external provision of their services and internally in relation to their employees.

The Solution
Solutions for HR conducted a detailed equality and diversity audit to assess current practice in relation to equality of opportunity.

  • Responsibility in the organisation for equality issues
  • Communication of expectations and practices
  • Recruitment to the organisation
  • Selection and assessment procedures
  • Terms and conditions of employment
  • Flexible working practices
  • Disciplinary and grievance procedures
  • Training and staff development
  • The delivery of services
  • Student admissions
  • Access to information

The Result
The audit identified certain operational practices that were potentially discriminatory. Solutions for HR provided practical recommendations and ongoing support to eliminate these.

An implementation timescale was agreed for all recommendations and the client was also referred to a partner organisation to carry out a full physical disability discrimination audit.

We then developed an equality and diversity policy and a bullying and harassment policy to outline the organisations commitment to equality of opportunity and the elimination of unfair discrimination. This, along with practical operational guidance, was communicated in a series of briefing sessions.