Impactful, innovative, honest,
and responsive HR support.

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Our Team

Our team is CIPD qualified and has experience in a range of organisations, industries, and sectors.

Jane Carroll

Partner

Jane Carroll

Jane is a Chartered member of the CIPD, holds a Master’s Degree in Human Resource Management, an Advanced Professional Diploma in Employment Law and a Level 7 Certificate in Executive Coaching and Mentoring. Jane manages our strategic HR projects and complex employment law casework and has extensive experience resolving challenging employee and business issues.

Outside work, Jane is Chair of Trustees for a national charity and mum to three crazy Labradors. She enjoys walking and reminiscing about her youth at the occasional ’90s rave!

Trish Metcalfe

Partner

Trish Metcalfe

Trish founded Solutions for HR in 2001 and currently works on a consultancy basis and manages the business administration of the practice.

Trish is a modern-day Judith Chalmers, always exploring somewhere exotic.

Jayne Coleman

HR Consultant & Head of Services

Jayne Coleman

Jayne is a Chartered member of the CIPD and is an ACAS-accredited mediator. She has over 20 years of HR management and consultancy experience, working in a range of public, private, SME and large organisations. Jayne manages our Reactive Team and supports complex and strategic casework including TUPE, restructure and exit strategies.

In her spare time, Jayne is a Trustee for a Multi Academy Trust. Weekends are filled with volunteering with football and dance activities and walking in the countryside. She is passionate about live music, attending as many ‘indie’ gigs as she can!

Rebecca Alderson

HR Consultant & Head of Account Management

Rebecca holds a Master’s and Bachelor’s Degree in Human Resource Management and is a Chartered member of the CIPD. Rebecca leads on HR projects including engagement and benchmarking, and supports on employee relations and commercial casework such as redundancy, investigations, capability, TUPE, grievance and appeals. Rebecca manages the Key Accounts Team in providing a proactive outsourced HR Department service for our clients.

When not at work, Rebecca loves to travel and explore new places. Weekends will find her exploring the UK with our Chief Wellbeing Officer, Dougie, no matter what the weather.

Sian Booth

HR Adviser

Sian Booth

Sian is a Level 7 qualified HR Adviser with 10 years’ experience supporting a wide range of employee relations matters, including flexible working, disciplinary cases, investigations, performance management, and absence management.

Outside of work, Sian enjoys unwinding with a great book, discovering new food experiences, especially a good bottomless brunch, and spending quality time with her family and friends.

Kirsty Peel

HR Adviser

Kirsty Peel

Kirsty holds a Master’s in HRM and is an Associate member of the CIPD. Kirsty supports a wide range of employee relations matters such as employment status, contract for service, working time, disciplinary, grievance, performance and medical capability and appeals.

Outside of work, you will find Kirsty with her head in a book or ambling around markets and exploring the UK for that perfect sweet treat or Instagram-worthy food! She also loves spending time with her friends and family.

Rachael Hall

HR Adviser

Rachael Hall

Rachael holds a Postgraduate (Level 7) Certificate Employment Policy and Practice and is CIPD Level 5 qualified. Rachael supports a breadth of HR matters including absence and performance management, disciplinary, grievance, capability and redundancy.

Outside of work, you can find Rachael in one of Manchester’s many eateries, dancing at music festivals, and travelling and exploring new places, whether that be hiking through jungles, skiing in the mountains, partying in Ibiza, or just relaxing on the beach with a good book and a pina colada in hand.

Stacey Bennett

HR Adviser

Stacey Bennett

Stacey is a CIPD Level 5 HR Adviser qualified and provides adviser support in family-friendly legislation, flexible working, probation reviews, disciplinary and termination. Stacey manages our in-house recruitment service.

Stacey is also an avid adventurer, spending her spare time exploring castles, caves, and ruins, or thrill-seeking at theme parks.

Rachel Zieme

HR Co-ordinator

Rachel Zieme

Rachel holds her CIPD Level 5 HR Adviser qualification and leads on contract and policy development, holiday and working time, HR processes and procedures, HR systems and reporting.

Outside of work, Rachel likes to spend time with her family and friends or hide away with one of her hobbies – reading, knitting, gaming and eating (unfortunately not all at the same time).

Josh Atkinson

HR Assistant

Josh Atkinson

Josh is an LLB Hons Law Graduate and is Level 3 CIPD qualified. Josh leads on HR process guidance and mapping, HR systems, transactional HR administration and reporting.

In his spare time, Josh enjoys staying active through regular running and working out. He also has a passion for all things true crime!

Hallie Buckley

HR Assistant

Hallie Buckley

Hallie is our most recent Level 3 HR Apprentice and supports HR system maintenance, transactional HR administration and recruitment.

Molly Coleman

Business Administration Apprentice

Sian Booth

Molly supports HR system maintenance and development, and transactional HR administration.

Molly spends her free time listening to music, watching movies, and spending time with family and friends. She has a love for all things Eurovision, which reflects her interest in music and different cultures.

Dougie Alderson

Wellbeing Officer

Dougie Alderson

Dougie plays a key role in promoting pawsitivity, employee engagement and wellbeing across the Solutions for HR Team. Dougie is a strong advocate for exercise, (healthy) eating and strong communication to increase productivity and social wellbeing in the workplace.

When not motivating the Solutions for HR Team, Dougie spends most of his time free-water swimming, socialising at the park and the occasional dog-friendly pub lunch.

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Support Desk UK
23/04/2026
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Very happy with the service received from the team at Solutions. Responsive and knowledgeable in all areas and quick to advise
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Alice Watson
21/01/2026
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We’ve worked with Solutions For HR for a couple of years now and we’ve found their support to be practical, responsive, and well suited to our growing business. They explain everything clearly, give us confidence in our decisions, and are always on hand when we need advice. A trusted partner we genuinely value and we wouldn’t hesitate to recommend them. Thank you to Kirsty, Jane, Rachel, and the team.
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John Reed
19/01/2026
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Cant recommend then highly enough. No long contracts. Clear and concise advise backed up by years of experience. Exactly what you would expect from a smaller, focused organisation vs the larger outfits. I have recommended them to a number of my clients and in all cases they are still using them to this day.
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Lynn McGregor
14/10/2025
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We at R.L. Lovatt Ltd are very happy with the assistance we receive from HR Solutions. Their team is extremely knowledgeable and always quick to respond to our needs. They provide clear, practical advice and support on all HR matters, making our processes much easier to manage. We’re very satisfied with their service and would highly recommend HR Solutions to any business looking for reliable HR support.
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Polly Lygoe
26/09/2025
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The Solutions for HR team have been working across our organisation for many years - I've had the pleasure of working with them more directly myself in the last two years and have been impressed and grateful for the personalised and hands-on support they're able to offer. They're a great complement to our business and every team member has felt like an integrated part of our business. They're hugely responsive and thoughtful and I recommend them highly!
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Tim Daverage
26/09/2025
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Lantex cannot recommend HR Solutions highly enough. They are always there for us when we have any questions. Their help and advice has been invaluable to us. They always respond very quickly. Highly recommend them if you are looking for a HR company to look after you.
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Nigel Shields
26/09/2025
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Jane and the team have been very supportive in our formative year of the business. Creating policy, procedure and process has much enhanced the business and team.
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Matt Kimber
12/08/2025
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We have used Jane for many years and she has supported our business as we have grown , she is always available and happy to support whatever the situation i would highly recommend her.
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Jennifer Hardy
05/08/2025
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Solutions for HR has always provided us with wonderfully quick, professional and helpful answers to all of the wide reaching HR questions we have sent their way. We appreciate the knowledgeable and indepth HR support and advice they have given over the years.
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Louise Berry
31/07/2025
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Really helpful firm of HR support, we have used them for many years and would highly recommend.
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